by Francisco Nunes, Paula Alexandra Silva, Filipe Abrantes
[This article gives waaay too much background info about anything and everything.]
It's about the use of TV-based remote service to senior citizens in the delivery of health care. A group of senior citizens were given access to nurses via video conferencing to remind them to take their meds and other routine activities; and a control group was not.
The group using the video conferencing had more positive outcomes, receiving fewer hospitalizations, although they had more routine medical visits/check ins.
Research was performed mostly based on literature review of the medical causes of patients' ailments (in this case, diabetes), then personality traits were added to round out the persona. They checked these with patients' "medical partners" for accuracy, but apparently not with any actual patients, which seems dumb. Maybe it was a legal restriction?
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